8-54 Oracle Application Management Pack for Oracle E-Business Suite Guide
Top Users (Requests Submitted)
• User Name
• Number of Requests
Users by Pending Requests
• User Name
• Number of Pending Requests
Users by Running Requests
• User Name
• Number of Running Requests
Setting Long Running and Long Pending Requests Parameters for Metrics and Incidents
Oracle Application Management Pack for Oracle E-Business Suite allows you to define
parameters for long running and long pending requests. Follow the procedure below to
do so.
1. From the Concurrent Processing Dashboard, add a custom concurrent program or
concurrent manager target.
2. For the custom target, enter in values for these fields:
• Long Pending Request Threshold in Minutes
• Long Running Request Threshold in Minutes
• Long Running Tolerance Percentage
The three parameters above are instance parameters for categorizing a request as
long running or long pending.
A request will be considered long pending if it is pending for more than the "Long
Pending Threshold in Minutes" value.
A request will be considered long running if it runs for more than the "Long
Running Request Threshold in Minutes" value AND for longer than (1 + 0.01*[Long
Running Tolerance Percentage]*[Average Running Time of the Concurrent
Program]).
3. After you have set these parameters, you can go to the All Metrics page to see these
categories listed. Navigate to the All Metrics page by navigating to the Target
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