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Diagnosing Issues 10-1
10
Diagnosing Issues
Diagnosing Issues
Pack Diagnostics
Oracle Application Management Pack for Oracle E-Business Suite includes a diagnostics
feature which can be used to troubleshoot issues by running diagnostic tests. The tests
are grouped into the modules listed below.
• Cloning
• Patch Manager
• Customization Manager
• User Monitoring
To navigate to the diagnostics module, select Pack Diagnostics from the Administer
menu in the System Management page.
- E-Business Suite 1
- Contents 3
- 13 Patch Manager 5
- 14 Customization Manager 5
- Send Us Your Comments 7
- Intended Audience 9
- Documentation Accessibility 9
- Structure 9
- Related Information Sources 10
- Overview 13
- Deployment 14
- Introduction to Installation 15
- System Requirements 16
- Deleting an Instance 18
- Getting Started 21
- System Management Page 22
- Cloud Control 25
- Discovery Wizard 26
- Prevalidating Discovery: 27
- Mapping Aliased Host 34
- Resetting the customization 34
- Discovery 35
- The ebsList.txt file 36
- Click Delete 41
- Credentials 43
- Credentials 5-5 47
- Credentials 5-7 49
- To set up credentials: 53
- Preferences 6-3 57
- Security 59
- Change Management Privileges 63
- Required Privileges and Roles 64
- Target Privileges 65
- Resource Privileges 66
- Security 7-9 67
- Navigation and Overview 69
- General Section 73
- Availability Status Charts 75
- Services 75
- Performance of Services 76
- Usage by Services 77
- Charts for services 78
- Incidents for Services 79
- Services Dashboard 80
- Targets Running on Nodes 81
- Configuration of all members 84
- Comparing Configurations 85
- Monitoring Current Activity 88
- Monitoring User Sessions 89
- Top Sessions 90
- Searching for User Sessions 91
- Monitoring JVM Usage 92
- Setup Steps 93
- Assumed Prerequisites 94
- Restart Each Management Agent 95
- A Note on Oracle Forms 6i 97
- References 98
- Overview Tab 101
- Current Activity Tab 103
- Usage Tab 105
- User-Defined Targets Tab 107
- Concurrent Managers 108
- Metrics Collected 111
- Active Processes 116
- Pending Requests 117
- Running Requests 117
- Concurrent Processing Metrics 118
- Applications by Executions 119
- Programs by Executions 120
- Top Pending Requests 120
- Top Running Requests 121
- Top Scheduled Requests 121
- Users by Pending Requests 122
- Users by Running Requests 122
- Monitoring Configuration 125
- Review the configurations 127
- Diagnosing Issues 129
- How to run a diagnostic test 130
- Diagnostic Tests for Cloning 131
- Smart Clone 145
- Requirements and Setup Steps 147
- Prerequisites 148
- 1. Job System resource: 149
- Cloning with RAC Instances 150
- Preferences 150
- Diagnostic Tests 152
- 9. Enter Credentials 159
- Schedule the deployment 162
- What's Next 175
- Create a directive step: 183
- Library 186
- Introduction 193
- Change Management Dashboard 194
- The Change Approval Dashboard 195
- Notifications Setup 196
- Patch Manager 199
- Patch Manager Home 200
- Patch Runs 201
- Online Patching 201
- Patch Logs 203
- Abort Deployments 205
- Cutover Deployments 205
- To create a Patch Run: 207
- Patch Manager 13-11 209
- Important: 210
- Patch Manager 13-13 211
- 1. Select Add Custom Patch 211
- Patch Manager 13-15 213
- 4. Specify Patch Options 214
- Patch Manager 13-17 215
- Patch Manager 13-19 217
- 6. Review your patch run 217
- Release 12.2 218
- Patch Manager 13-21 219
- Patch Manager 13-23 221
- 3. Specify Patch Options 222
- Patch Manager 13-25 223
- Cutover Deployment Procedure 224
- Notifications 225
- Copying a Patch Run 226
- How to Access Patch Logs 228
- How to Restart Failed Workers 228
- Health Checks 229
- Customization Manager 231
- File Types 232
- Technology Stack Details 233
- Customization Manager 14-5 235
- Customization Manager 14-7 237
- Customization Manager 14-9 239
- File Source Mapping 241
- E-Business Suite Mapping 247
- Creating a Package 249
- 4. Click Submit 255
- Updating a Package 257
- Saving a Package 259
- Searching for a Package 259
- Viewing Package Details 260
- Attachments 263
- Prerequisite Information 263
- Mailing List 263
- Package History 263
- Updating Package Metadata 264
- Package Reports 265
- Creating a Report 266
- Viewing a Report 269
- Standard Report Output File 270
- Comparison Report Output File 270
- Searching for a Report 271
- To upload a file manifest: 273
- To upload an individual file: 273
- Managing Custom Applications 274
- 3. Click Submit 279
- Target Types 285
- Pre-validation for Discovery 289
- Supported File Types 293
- Mandatory File Standards 309
- Other File Standards 310
- Examples 321
- Known Product Limitations 327
- Apache Software Foundation 329
- 1. Definitions 330
- Office Open XML (OOXML) xsds: 334
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