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Scheduling System Plug-ins
281
RMS Administrator’s Guide
The MAPI (Messaging Application Programming Interface)
Subsystem must be installed on the RMS application server. (Installing
Microsoft Outlook® will ensure that the MAPI subsystem is installed.)
Installation Checklist
Outlook MAPI Appointment Interface Install Checklist
• Create a user account on the RMS application server and configure local mail profiles.
See Appendix D: Configuring A Local Mail Profile section on page 341 for more details
on how to configure Profiles.
• Create a mail profile for each schedulable RMS application room. You can use a single
mail profile if each room is to access separate calendars on this single mail profile.
• Ensure the MAPI subsystem is installed on the RMS application server. Installing
Microsoft Outlook installs the MAPI subsystem.
• In the Configuration Wizard, select External Appointment Management/Schedule
System on the Scheduling page in the Welcome section.
• In the Configuration Wizard, configure the Scheduling Manager Service to run as the
user created above.
• In the Configuration Wizard, you must register and configure the Outlook MAPI
Appointment Interface scheduling plug-in.
For Each Room in the RMS application:
•Set Room Is Schedulable to Yes when adding new rooms.
• When adding a new room, click the Configure button on the Configure Outlook MAPI
Appointment Interface item and enter the mail profile. Select a calendar folder if you are
not using the default calendar.
• Use the Test button to ensure that the RMS application can access the mail profile and
calendar.
- Resource Management Suite 1
- Table of Contents 5
- RMS Administrator’s Guide 10
- RMS Administrator’s Guide 11
- System Requirements 19
- RMS Supported Web Browsers 20
- RMS SDK Support 20
- Network Configuration 21
- Installation 23
- Checklist 25
- Database Platform 27
- Database Access 28
- Scheduling System 29
- RMS Licensing 30
- RMS TCP/IP Communications 31
- RMS Security Settings 32
- SMTP Email Server 33
- SNPP Paging Provider 33
- SNMP Management Server 34
- RMS Logging Options 35
- SYSLOG Messaging 36
- RMS Reporting Options 36
- FIG. 4 Cluster Administrator 40
- Conceptualize the RMS 41
- Application 41
- Messaging and Notification 42
- Logging Configuration 42
- Security 42
- Administrative Web Pages 43
- User Scheduling Web Pages: 43
- Vertical Market Support 45
- Device Monitoring Framework 47
- Device Values 48
- Parameter Values 49
- Status Types 51
- Notification Process 52
- What Is New in RMS 3.x 55
- Notifications 56
- Redundant Server Support 57
- Doorbell Feature 58
- Do Not Disturb Feature 58
- Getting Started 59
- Adding And Configuring Groups 60
- Adding Users 60
- Adding Notifications 61
- RMS Administration 63
- Administration Page 64
- Configuration 65
- Control Functions 65
- Sitemap 65
- RMS Dashboard Page 67
- Adding Contents 68
- Moving columns 69
- Resetting the RMS Dashboard 69
- RMS Hotlist 71
- Parameter Needing Attention 73
- Room Troller Failure 75
- System Status Page 77
- RMS system 81
- Device Parameter Page 84
- Parameter Settings 84
- Device Parameter History Page 86
- Device Parameter History 86
- Modify Parameter Page 87
- Edit Parameter Settings 87
- Group Name 96
- Manage Rooms Page 97
- Licensing Information 99
- View Room Setting Page 100
- Room Information 100
- Room Properties 100
- Management Page 101
- Ye s o r N o 102
- Multiple Choice 102
- Manage Users Page 105
- Create New User Page 106
- Create New User Page (Cont.) 107
- Manage Permissions Page 111
- 112
- Create New Role (Cont.) 113
- Edit Role Page 114
- Edit Role 114
- Manage Notifications Page 116
- Create New Notifications 117
- Manage Systems Page 122
- Internal Log Export Page 125
- Control Functions Page 127
- Create Control Function Macro 128
- Schedule Macro 130
- Reporting Page 135
- Room Reports 136
- Help Requests Results 137
- Help Requests (Cont.) 137
- Help Requests (Detailed) 138
- Residence Usage Results 141
- Residence Usage (Cont.) 141
- Source Usage 142
- Source Usage Results 143
- Source Usage (Cont.) 143
- Lamp Hours 144
- Lamp Hours Results 146
- Transport Run Time 147
- Power Reports 150
- System Power Results 151
- System Power (Cont.) 151
- Device Power 152
- Device Power Results 153
- Device Power (Cont.) 153
- Quality of Service Reports 158
- System Online 159
- System Online Results 160
- Device Online 161
- Device Online Results 163
- Device Communications 165
- Device Communications Results 166
- Device Control Failures 167
- Organizer Reports 169
- Internal Log Report Page 178
- Username: 179
- Description: 179
- Deleting Log entries 180
- Source Usage Page 181
- Lamp Hours Report Page 182
- Configuration Page 185
- Delete all log entries 188
- Delete only log entries 188
- Date/Time 192
- Prestige Levels Page 196
- System Licensing Page 198
- Hotlist Settings Page 201
- Help Page 203
- User's Guide 204
- Version Information Page 204
- View Readme 204
- System Diagnostics 204
- Sitemap Page 209
- RMS Scheduling Page 211
- Week View Page 213
- Month View Page 214
- Add Appointment Page 215
- Add Appointment (Cont.) 216
- FIG. 83 HTML Notification 219
- Room Search Page 221
- Room Search 221
- MeetingManager User Page 223
- User Profile Page 225
- User Notifications Page 227
- Sign Out Page 229
- RMS Touch Panel Pages 231
- RMS Meeting Request Dialog 232
- 4. Press OK 234
- FIG. 89 Extension Confirmed 235
- FIG. 90 Extension Failed 235
- Meeting End dialog 236
- FIG. 92 End Confirmed 237
- FIG. 93 End Failed 237
- Ringing the doorbell 238
- Disturb 238
- RMS In-room Page 239
- FIG. 98 Extension Confirmed 242
- FIG. 99 Extension Failed 242
- FIG. 101 End Confirmed 244
- FIG. 102 End Failed 244
- FIG. 103 Room Calendar 245
- FIG. 104 Do Not Disturb 246
- FIG. 105 Help Request 246
- Message from Help Desk 247
- Press OK to confirm 247
- Question from Help Desk 247
- Placing a Service Request 248
- Configuration Wizard 249
- Database 251
- Product Selection 254
- Web Services 255
- Services 257
- Licensing 262
- Click Next to continue 266
- OS Permissions 267
- System Settings 270
- FIG. 132 Security Settings 271
- Management 272
- External Appointment Options 275
- FIG. 138 SMTP Test 277
- FIG. 140 SNPP Pager Test 279
- SNMP Settings 280
- Logging Options 281
- FIG. 144 Reporting Options 283
- Name & Logo 285
- Finished 287
- Scheduling System Plug-ins 289
- FIG. 149 Plug-in Options 293
- FIG. 150 Test Connection 293
- FIG. 151 Te s t M ail box 294
- FIG. 152 Blackout Period 295
- FIG. 153 Notifications 296
- Installation Checklist 299
- FIG. 156 Blackout Period 301
- FIG. 157 Notifications 302
- FIG. 160 GroupWise Mailbox 308
- FIG. 161 Blackout Period 309
- FIG. 162 Notifications 310
- FIG. 165 Lotus Notes Tab 315
- FIG. 166 Test Connection 316
- FIG. 168 Mappings Tab 317
- FIG. 169 Mapping Database 318
- FIG. 170 Mapping View 318
- FIG. 171 319
- FIG. 172 Mapping Items 320
- FIG. 173 Test Mapping 320
- FIG. 174 Blackout Period Tab 321
- FIG. 175 Notifications Tab 322
- FIG. 176 Resource 323
- FIG. 177 Mailbox 323
- FIG. 179 Te s t S ucc es s 324
- Database Wizard 327
- Starting the Database Wizard 328
- Main Menu 329
- FIG. 185 Create / Remove 331
- Microsoft SQL Server 2000 339
- Microsoft SQL Server 2005 339
- FIG. 194 Database Conversion 339
- Username: 341
- Password: 341
- Appendix A: Service 343
- Configuration for Microsoft 343
- Exchange 5.5 343
- FIG. 199 Select User 345
- FIG. 200 Account Password 345
- FIG. 201 Services - Restart 346
- Appendix B: Configuring 347
- Permissions 347
- FIG. 206 New User Created 350
- 8. Click Mailbox Rights 352
- FIG. 210 User Permissions 353
- Appendix C: Configuring 355
- Novell GroupWise Mailbox 355
- Proxy Access 355
- Appointments 356
- 8. Click OK to complete 357
- Appendix D: Configuring A 359
- Local Mail Profile 359
- 7. Click Add 360
- 8. Enter a profile name 361
- Overview 363
- Create a New Notes Mailbox 363
- FIG. 219 Domino Admin 364
- FIG. 220 Register User 364
- 3. Select the Files tab 365
- 6. Select the Basics tab 365
- FIG. 225 Access Settings 367
- Appendix F: Installation 369
- Express Edition 369
- Manager 370
- 5. Go to SQL 2005 Services 371
- 93-3002-06 REV: D 374
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