OFPC Project No. 703-039 M.D. ANDERSON CANCER CENTER
Ambulatory Clinical Building
55050.00
AV BID AUDIO VISUAL SYSTEM
03/11/04 11738 -4
ii. Maintenance instructions including recommended maintenance schedule and information
concerning proper inspection, testing, and replacement of components
iii. Troubleshooting information complete with instructions for procedures during equipment
failure
e. Section 5 - Warranty Information
i. System warranty letter
ii. Manufacturer’s warranties
4. Provide 3 sets of CD-R that include all material in Operation and Maintenance Manuals in PDF
format except for copyrighted manuals.
5. Tmetable
a. Submit 1 set of Operation and Maintenance Manuals at least 10 days before Final Tests and
Adjustments procedures (minus data from Final Tests and Adjustments). This set will be
reviewed by Acoustical Consultant and returned to Contractor. Re-submit after Final Tests
and Adjustments and include data. NOTE: Do not schedule Final Tests and Adjustments or
perform training of Owner personnel before submitting Operation and Maintenance Manual.
b. Leave 1 set of Operation and Maintenance Manuals with Owner’s representative
immediately following Final Tests and Adjustments procedures (minus data from Final
Tests and Adjustments). Owner will utilize this set during initial use of the system. Following
Final Tests and Adjustments, update this set of manuals at the project site as necessary so
that it will match other completed sets of manuals.
c. Submit remaining number of complete manuals as required by General Conditions within 10
days after return of reviewed set(s). Include Final Tests and Adjustment data, warranty period
letter, and any other data not included in first submission.
I. Warranty - Submit letter providing warranty covering labor and materials supplied under this contract.
Bind in Operation and Maintenance Manuals. Terms as described in General Conditions. Minimum
terms as follows.
1. System Warranty Period - Systems to be free of manufacturing or installation defects for a period
of one year from the date of final acceptance. Clearly designate begin and end dates of system
warranty period.
2. Parts and Labor - Provide parts and labor to repair defects in materials and workmanship during
system warranty period.
3. Response Time - Within system warranty period, provide initial on-site service response within
one business day of service call.
4. Replacement Products - If any item must be removed for repair during system warranty period,
provide replacement item of similar quality at no charge.
5. Repair Limit - Do not repair any piece of equipment found defective during installation or system
warranty period more than 2 times. After second repair, replace defective item with similar
approved item at no additional cost to Owner.
6. Extended Manufacturer’s Warranties – Identify products with manufacturer’s warranties extending
beyond one year. Provide terms and conditions of such warranties.
7. Service Personnel Information - Provide name(s) and telephone number(s) of service personnel to
be contacted regarding repair and maintenance.
J. Owner Training – Provide owner training as described in General Conditions. As a minimum, provide 8
hours total instruction (within two trips to site) regarding Sound Systems operation to Owner-designated
personnel. Schedule instruction time(s) with Owner to occur after completion of Final Tests and
Adjustments. Coordinate with Owner in advance to schedule instruction time. Document date, time,
and attendees of the training session and include documentation in Operation and Maintenance
Manuals to serve as record of trained personnel.
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